Monday, March 19, 2012


Our February FPC Employee of the Month is Deborah Allison. Deborah is a top performer and her tip this week is VERY pertinant to all of us here at the FPC.

Here is her tip:

"We all bring our own unique strengths to our calls. One of my strengths is the ability to focus. It is vital to our success that we literally leave our worries at the door and focus on dialing and managing our queues.

In order to succeed, it is also important to finish what you start . "Like a farmer plowing in his fields," it is important to "hoe to the end of our row." Doing just that, helps me to focus. Finishing and focusing on what I know works the best for me, and it does affect my set, hold, and present rates.

So my dear associates, focus on your scripts...focus on listening...focus on putting a smile in your voice...focus on your dials...FOCUS on your own personal strengths...Focus...Focus...and Re-focus"

We are lucky to have such incredible talent in our planning center. Thank you Deborah for your tip and for your hard work and FOCUS each day! We appreciate it!

This week, work on getting your queue organized, start off the week strong with solid goals in mind and then focus on the task at hand. Try and beat as many of your dial and appointment records as you can, and constantly strive to set the highest quality of appointment for our field counselors.

Together as we focus we will be one step closer to our mission: to pre-arrange all families.

Have a fantastic week!

Jon

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